Secure Payment Links | Defects and Maintenance
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Secure Payment Links
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Check out this great new feature! School Administrators with the Billing role can now generate payment links from billing accounts. When generating a link, the user will input an email address to which the link will be delivered. The link allows users to make online payments to the specific TADS billing account from which the link was generated and does NOT require a TADS login to submit the payment.
To learn more, read below or check out our support article on Secure Payment Links!
Payment request email:
Screenshot 2026-04-17 080642
Links can be set to expire after 1 hour, 24 hours, or 72 hours. Once expired, the link will no longer be accessible to any user. Links can also be manually cancelled while still active and will automatically cancel if the account is deactivated. Links are one-time use and will expire once used. Payment methods allowed with the links will match the online payment option on the account from which the link was generated. When generating the link, users can optionally suggest a payment amount, which will appear as the default selection for payment amount when users access the link. This way, we can offer payment amount suggestions that do not contain sensitive account information about current balances.
The payments tab of the billing account contains an overview table for all links generated on that billing account, along with logging for who generated the link, IP address each time the link is accessed, when and why the link expired, and IP address that submitted the link when payments are made.
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Defects and Maintenance
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  1. Added an optional bypass to ACH verification. If a user’s account fails our ACH verification but is within a reasonable threshold of the passing score, they will be given an option to ignore the verification failure and proceed with the payment, accepting the risk of fees if the payment information is invalid.
  2. Fixed an issue with the Household User Dashboard that could cause invoices setup for autopay to incorrectly show “no” in the “Automatic Payments” column.
  3. Fixed an issue with the Household User Dashboard that could cause Admissions Applications to not appear if the user left the application before adding a household. This could make it confusing for users trying to resume those applications.
  4. Fixed an issue with the Ravenna - TADS integration that could cause international addresses and phone numbers to fail to import.
  5. Added additional protections against malicious use of Charge Notes on billing accounts.
  6. Resolved a bug with Admissions that prevented some families from submitting the Supplemental page if the school had hidden questions.