You can now submit feature requests and suggestions directly within SSS, as well as view updates for recent releases to see the latest features and improvements.

These new features are aimed to improve communication between our team and you, helping us build what matters most to you—faster and more transparently.

We’re excited to share that the new look and feel for the Ravenna Hub Directory is launching With a refreshed UI, the directory will be more intuitive and engaging for families, making it easier to find and connect with your school. This update is part of our ongoing effort to modernize the Ravenna experience and deliver a polished, family-friendly interface.

To make sure your school’s page is ready when the new UI goes live, please review your current directory information. We’ve added a Preview button that lets you see exactly how your page will appear in the updated design. Please use the video attached as a guide to assist in updating your school’s picture.

Taking a few minutes now ensures your school looks its best when families explore the new directory experience.

Say goodbye to complex coding and hello to effortless customization! With our new Standard Themes, you can now give your Campus Pay forms a personalized touch in just minutes, without needing to contact CampusPay support.

To create a new self-service theme, from within CampusPay, navigate to Themes in the left side menu, then click Create Standard Theme.

On the Create Theme page, you'll be able to customize your school's logo, as well as form background and button colors to match your school's branding.

What’s new:

• Upload your school logo for a professional, branded look

• Pick background and button colors that match your school identity

• Apply changes instantly — no coding, no CSS, just a few clicks

Standard themes make it easier than ever to create forms with your school’s brand, creating a seamless experience for both admins and payers.

We’re excited to share that the new look and feel for the Ravenna Hub Directory is almost here! With a refreshed UI, the directory will be more intuitive and engaging for families, making it easier to find and connect with your school. This update is part of our ongoing effort to modernize the Ravenna experience and deliver a polished, family-friendly interface.

What You Need to Do

To make sure your school’s page is ready when the new UI goes live, please review your current directory information. We’ve added a Preview button that lets you see exactly how your page will appear in the updated design. Please use the video attached as a guide to assist in updating your school’s picture.

Taking a few minutes now ensures your school looks its best when families explore the new directory experience next week.

We’re excited to share the latest updates to the Ravenna Admission Suite and HUB. This release focuses on improving your day-to-day workflows, enhancing reliability, and delivering a smoother experience for you and your families.

We’re rolling out a major upgrade to the Admit/Hub Directory that's designed to make school discovery and event registration more intuitive, responsive, and helpful for families.

Say goodbye to clunky filters and hidden options. The new Directory lets you:

Every school page is getting smarter:

For school admins, managing listings is about to get easier:

The event registration experience is being rebuilt from the ground up:

We’ve added resilience across the board:

This update transforms the Directory into a powerful, user-friendly gateway for school exploration and event engagement. Whether you're a parent searching for the right fit or an admin managing listings, the new experience is faster, clearer, and more reliable.

Users can now assign a name to mass processing batches. This includes both Mass Billing and Mass Crediting and is available for Billing Accounts as well as Agreements. The goal of this change is to allow for easier identification when reviewing old mass processing batches. Previously, users would generally need to click into each batch to see which charges were added as there was no clear identifier for prior batches and which charges and credits they added.

Additional Notes:

: Previously processed batches will pull in the file name as the batch name. This change will only apply to new batches added after this release.

We are supporting to store/save international phone numbers with variable digit lengths based on the selected country in profile. This update improves global usability and ensures smoother onboarding for international users.

✅ What’s New

Country-Based Validation

You can now add the NCES ID for your school in Educate.

Integration Readiness: The NCES ID is prepared for use in reports and integrations (e.g.TADS). Not part of the current release.

We’ve proactively implemented several improvements and performed backend codebase clean-up to ensure a more efficient and streamlined integration. These updates are entirely behind-the-scenes.

You now have full control over what your readers can view. When profile access is disabled, readers will only see the and tabs - ensuring sensitive applicant details remain private.

Grade names now include abbreviations (e.g., ) for quick recognition and a cleaner interface.

Data Explorer now displays multiple scores of the same type on separate lines, making it easier to review and compare results.

Families can now view decision letters directly from their dashboard. When a decision is posted, the progress bar is replaced with a clear message, and celebratory confetti uses your school’s colors for a personalized touch.

We’ve added a link to school cards and improved event registration layouts for a smoother experience.

The step now displays correctly in all cases, and application type selection handles missing options gracefully.

The contact form now meets accessibility standards with better text contrast for easier reading.

The button now launches our new explore wizard, ensuring families complete essential student details before exploring schools. This helps maintain accurate records and a better experience for everyone.

Features currently in Alpha (such as the new multi-select widget and updated attendee UI) are .

We are excited to announce our redesigned and modernised Campus Pay email templates that bring you an improved email experience—no setup and no effort required.

Campus Pay is raising the bar for how you connect.

✨

2. User email for Form creation

We are excited to announce new functionality related to Enrollment Contracts! This update allows school administrators to configure multiple sets of terms and conditions and assign each set to specific groups of students. Once assigned, the contract would appear at the end of the student's enrollment process. Many use cases are possible; some ideas include custom contracts for new students, faculty/staff members, preschoolers, or families accepting financial aid.

There are 5 basic steps to enable and use this feature:

For more details, please see this support guide!