The following improvements were released to the Family Portal today, October 29, 2025:
  • Because not all applicants for financial aid have a Social Security Number (SSN), we have added a checkbox to either show or hide the question asking for the
    Last 4 digits of the SSN
    . By default, the box is checked, but can be unchecked in cases where the applicant does not have an SSN, such as for international students.
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  • We used to have several informational pages before each section of the application, specifically designed to give families lists of documents to reference, as well as basic tips for completing the upcoming set of questions. Because our overall goal is to accelerate the application process for families and most document-related questions are completed via the
    Easy Apply
    IRS integration, we have removed all unnecessary pages and instead placed all relevant text at the top of its corresponding application section:
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This removes up to eight (8) clicks and reduces approximately 80% of the text for families to read.
The following improvements were released to the
Admin Portal
:
  • When exporting data, not all dates were formatted correctly. This has been addressed, and dates now remain consistent with in-product date formatting when exported.
  • For
    TADS Methodology users
    , we added several features to the
    Applicants
    tab (these features were already in place for NAIS Methodology users):
  1. Updated labels for some Advanced Filters
  2. An additional Advanced Filter,
    PFS ID
    , as well as a corresponding column in the table below, giving you another option to search specific applicants
  3. The ability to edit the
    Admission/Enrollment Status
    from the Applicants table, removing the need to navigate to each individual Student Folder to update this status
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We're looking forward to continuing to deliver you all great value and improve your overall experience with SSS!